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Troy Diaz
Rate Clerk
Summary
Highly experienced Rate Clerk with a proven track record of optimizing shipping costs, conducting thorough rate audits, and providing exceptional customer service. Skilled in freight classification, rate negotiation, and carrier management. Possesses a deep understanding of tariff analysis and transportation cost analysis. Proven ability to manage and train a team of rate clerks, and develop and implement automated processes to improve efficiency and accuracy. Seeking a challenging role where I can leverage my expertise to drive cost savings and enhance logistics operations.
Education
Bachelor’s Degree in Logistics or Supply Chain Management
June 2016
Skills
- Tariff Analysis
- Freight Classification
- Rate Negotiation
- Shipping Documentation
- Carrier Management
- Transportation Cost Analysis
Work Experience
Rate Clerk
- Provided exceptional customer service, resolving rate inquiries and addressing billing disputes promptly and effectively.
- Managed a team of rate clerks, providing guidance, training, and performance evaluations.
- Developed and implemented automated rate calculation processes to streamline operations and improve accuracy.
- Utilized industryspecific software, such as FREIGHTPRO or RSLogix, to efficiently process rate requests.
Rate Clerk
- Processed over 1000 shipping rate requests per month, ensuring accurate and timely freight charges.
- Utilized comprehensive rate management systems to calculate and optimize shipping costs for various modes of transportation.
- Conducted thorough rate audits to identify discrepancies and implement corrective actions, resulting in significant cost savings.
- Collaborated with carriers to negotiate favorable shipping rates and discounts, enhancing overall logistics efficiency.
Accomplishments
- Implemented a new rating system that reduced rate discrepancies by 25%
- Developed and implemented a training program for new rate clerks, improving onboarding efficiency by 30%
- Automated rate calculation processes, reducing processing time by 50%
- Identified and negotiated contract terms that resulted in significant cost savings for clients
- Streamlined billing processes, reducing invoice errors by 15%
Awards
- Outstanding Rate Clerk Award for exceptional accuracy, efficiency, and time management
- Recognized for achieving 99.5% accuracy in rate calculations
- Excellence in Customer Service Award for consistently exceeding client expectations
- Team Player of the Year Award for exceptional collaboration and support
Certificates
- Certified Rate Clerk (CRC)
- Transportation Management Certification (TMC)
- Certified Supply Chain Professional (CSCP)
- Six Sigma Green Belt
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How To Write Resume For Rate Clerk
- Quantify your accomplishments with specific metrics, such as the percentage of cost savings achieved or the number of rate inquiries resolved.
- Highlight your proficiency in industry-specific software, such as FREIGHTPRO or RSLogix.
- Emphasize your ability to work independently and as part of a team.
- Showcase your knowledge of transportation regulations and best practices.
Essential Experience Highlights for a Strong Rate Clerk Resume
- Processed over 1000 shipping rate requests per month, ensuring accurate and timely freight charges.
- Utilized comprehensive rate management systems to calculate and optimize shipping costs for various modes of transportation.
- Conducted thorough rate audits to identify discrepancies and implement corrective actions, resulting in significant cost savings.
- Collaborated with carriers to negotiate favorable shipping rates and discounts, enhancing overall logistics efficiency.
- Provided exceptional customer service, resolving rate inquiries and addressing billing disputes promptly and effectively.
- Managed a team of rate clerks, providing guidance, training, and performance evaluations.
- Developed and implemented automated rate calculation processes to streamline operations and improve accuracy.
Frequently Asked Questions (FAQ’s) For Rate Clerk
What are the key responsibilities of a Rate Clerk?
A: Key responsibilities include processing shipping rate requests, conducting rate audits, negotiating with carriers, providing customer service, and managing a team of rate clerks.
What skills are required to be a Rate Clerk?
A: Essential skills include tariff analysis, freight classification, rate negotiation, shipping documentation, carrier management, and transportation cost analysis.
What is the career path for a Rate Clerk?
A: With experience, Rate Clerks can advance to roles such as Logistics Coordinator, Transportation Manager, or even Director of Logistics.
What is the average salary for a Rate Clerk?
A: According to Glassdoor, the average salary for a Rate Clerk in the United States is around $50,000 per year.
What are the challenges faced by Rate Clerks?
A: Rate Clerks often face challenges such as fluctuating freight rates, complex shipping regulations, and demanding customer requests.
How can I become a Rate Clerk?
A: To become a Rate Clerk, you typically need a high school diploma or equivalent, with some college coursework in logistics or supply chain management preferred. Additionally, experience in shipping and transportation is beneficial.
What certifications are available for Rate Clerks?
A: There are several certifications available for Rate Clerks, including the Certified Rate Clerk (CRC) certification offered by the Transportation Intermediaries Association (TIA).