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Jesus Long
Return to Vendor (RTV)
Summary
Highly experienced and results-oriented Return to Vendor (RTV) professional with a proven track record of streamlining RTV processes, maximizing asset recovery, and fostering strong vendor relationships. Expertise in RTV processing, inventory control, logistics coordination, and damage assessment. Proficient in utilizing advanced analytical tools and maintaining comprehensive RTV databases. Possess excellent negotiation, communication, and problem-solving skills, with a deep understanding of supply chain management principles.
Key Contributions:
- Processed an average of 1,500 RTVs per month, ensuring timely return to vendors and maximum recovery of assets.
- Developed and implemented a streamlined RTV process, reducing cycle times by 25% and improving vendor satisfaction.
- Established strong relationships with vendors, resolving disputes and fostering collaboration for efficient RTV operations.
- Trained and supervised a team of RTV specialists, ensuring a consistent and high-quality return process.
- Utilized advanced analytical tools to identify trends and optimize RTV processes for increased efficiency.
- Developed and maintained comprehensive RTV databases, ensuring accurate tracking and reporting of all returns.
- Collaborated with other departments, including logistics, finance, and customer service, to provide seamless RTV support.
- Negotiated favorable return terms with vendors, maximizing cost recovery and minimizing loss.
Education
Supply Chain Management
February 2017
Skills
- RTV Processing
- Vendor Management
- Inventory Control
- Logistics Coordination
- Damage Assessment
- Returns Processing
Work Experience
Return to Vendor (RTV)
- Utilized advanced analytical tools to identify trends and optimize RTV processes for increased efficiency.
- Developed and maintained comprehensive RTV databases, ensuring accurate tracking and reporting of all returns.
- Collaborated with other departments, including logistics, finance, and customer service, to provide seamless RTV support.
- Negotiated favorable return terms with vendors, maximizing cost recovery and minimizing loss.
Return to Vendor (RTV)
- Processed an average of 1,500 RTVs per month, ensuring timely return to vendors and maximum recovery of assets.
- Developed and implemented a streamlined RTV process, reducing cycle times by 25% and improving vendor satisfaction.
- Established strong relationships with vendors, resolving disputes and fostering collaboration for efficient RTV operations.
- Trained and supervised a team of RTV specialists, ensuring a consistent and highquality return process.
Accomplishments
- Successfully resolved over 500 RTV cases, leading to a 95% return rate and a $100,000 cost savings.
- Reduced RTV processing time by 20% by implementing a streamlined workflow and training staff on best practices.
- Negotiated with vendors to secure concessions and discounts on return items, resulting in a 15% reduction in RTV costs.
- Developed and implemented a system to track RTV status and monitor key performance indicators, ensuring timely and efficient case resolution.
- Improved supplier relationships by providing constructive feedback and working collaboratively to reduce RTV rates.
Awards
- Recognition for outstanding contributions to the companys RTV program, resulting in significant cost savings and improved customer satisfaction.
Certificates
- Certified Return to Vendor Specialist (CRTVS)
- Certified Inventory Control Auditor (CICA)
- Six Sigma Green Belt
- Microsoft Office Specialist (MOS)
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How To Write Resume For Return to Vendor (RTV)
Quantify Your Accomplishments
: Use specific numbers and metrics to demonstrate the impact of your contributions. For example, instead of saying “Improved RTV process”, say “Reduced RTV cycle time by 25%”.Highlight Your Skills
: Showcase your core competencies in RTV processing, vendor management, inventory control, and logistics coordination.Demonstrate Your Initiative
: Provide examples of how you have proactively identified and resolved issues or implemented process improvements.Tailor Your Resume
: Customize your resume to each job application by highlighting the skills and experience that are most relevant to the specific position.Proofread Carefully
: Ensure that your resume is free of any errors in grammar, spelling, or punctuation.
Essential Experience Highlights for a Strong Return to Vendor (RTV) Resume
- Process RTVs in accordance with established policies and procedures.
- Inspect and assess returned items for damage or defects.
- Coordinate with vendors to arrange for the return of defective or unwanted items.
- Maintain accurate records of all RTV transactions.
- Resolve disputes with vendors and ensure timely resolution.
- Monitor RTV trends and identify opportunities for process improvement.
- Train and supervise junior RTV staff.
Frequently Asked Questions (FAQ’s) For Return to Vendor (RTV)
What is the primary function of a Return to Vendor (RTV) professional?
An RTV professional is responsible for managing the return of defective or unwanted items to vendors, ensuring compliance with established policies and procedures, coordinating with vendors, maintaining accurate records, and identifying opportunities for process improvement.
What are the key skills required for an RTV professional?
Essential skills for an RTV professional include: RTV processing, vendor management, inventory control, logistics coordination, damage assessment, returns processing, negotiation, and analytical skills.
How can I improve my RTV process?
To optimize your RTV process, consider implementing a streamlined process with clear guidelines, establishing strong relationships with vendors, leveraging technology for efficient tracking and documentation, and continuously monitoring and evaluating your process for improvement opportunities.
What are the common challenges faced by RTV professionals?
RTV professionals often encounter challenges such as managing high volumes of returns, resolving disputes with vendors, ensuring timely processing, maintaining accurate records, and adapting to changing industry regulations.
How can I stay updated on the latest RTV industry trends?
To stay informed about advancements in the RTV industry, consider attending industry conferences, reading trade publications, connecting with professionals on LinkedIn, and exploring online resources dedicated to RTV best practices.
What are the career growth opportunities for RTV professionals?
RTV professionals can advance their careers by taking on leadership roles within their organizations, specializing in specific areas of RTV management, or pursuing certifications and professional development opportunities.
How can I prepare for an RTV job interview?
To prepare for an RTV job interview, research the company and the specific role, practice answering common interview questions related to RTV processes, highlight your relevant skills and experience, and be prepared to discuss your ideas for improving RTV operations.
What are some tips for negotiating favorable return terms with vendors?
When negotiating with vendors, consider establishing clear return policies, setting realistic timelines, leveraging your business volume for discounts, exploring alternative return options, and maintaining open communication to foster a mutually beneficial relationship.