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Beau Foster
Server
Summary
Highly motivated and experienced Server with a proven track record of providing exceptional customer service and exceeding sales targets. Proficient in all aspects of food and beverage service, including order taking, menu recommendations, and upselling. Excellent communication and interpersonal skills, with a strong ability to work effectively in a fast-paced and demanding environment. Eager to leverage my skills and contribute to the success of a reputable dining establishment.
Education
Associate’s Degree in Hospitality Management
October 2018
Skills
- Food and Beverage Service
- Customer Service
- Order Taking
- Food and Beverage Knowledge
- POS Systems
- Teamwork
Work Experience
Server
- Assisted in the preparation and presentation of dishes to meet customer needs.
- Knowledge of food and beverage safety regulations and protocols.
- Maintained a clean and organized work environment, adhering to sanitation standards.
- Developed and implemented customer loyalty programs to foster repeat business.
Server
- Generated daily sales reports to assess performance and provide insights for management.
- Provided exceptional customer service, resolving issues promptly and courteously.
- Upsold menu items effectively, increasing revenue and customer satisfaction.
- Executed proper food and beverage handling techniques to ensure hygiene and safety.
Accomplishments
- Increased customer satisfaction ratings by 15% through proactive communication and personalized service.
- Developed a new training program for new servers, reducing onboarding time by 20%.
- Increased average sales per table by 10% through upselling techniques and product knowledge.
- Streamlined the ordering process, reducing order completion time by 12%.
- Implemented a new reservation system, increasing reservation efficiency by 25%.
Awards
- Server of the Month Award for exceptional customer service and sales performance.
- Top Server Recognition for consistent high performance in all aspects of the job.
- Employee of the Quarter for outstanding contributions to the team and exceptional work ethic.
- Server Excellence Award for going above and beyond in providing exceptional guest experiences.
Certificates
- ServSafe Food Handler Certification
- National Restaurant Association ServSafe Manager Certification
- Wine & Spirits Education Trust (WSET) Level 1 Award in Wines
- Certified Cicerone®
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How To Write Resume For Server
- Highlight your customer service skills and ability to create a positive dining experience.
- Quantify your accomplishments whenever possible, such as increasing sales or improving customer satisfaction.
- Demonstrate your knowledge of food and beverage products and industry best practices.
- Tailor your resume to each specific job you apply for, emphasizing the skills and experience most relevant to the role.
Essential Experience Highlights for a Strong Server Resume
- Provided exceptional customer service, resolving issues promptly and courteously.
- Upsold menu items effectively, increasing revenue and customer satisfaction.
- Executed proper food and beverage handling techniques to ensure hygiene and safety.
- Assisted in the preparation and presentation of dishes to meet customer needs.
- Generated daily sales reports to assess performance and provide insights for management.
- Developed and implemented customer loyalty programs to foster repeat business.
- Maintained a clean and organized work environment, adhering to sanitation standards.
Frequently Asked Questions (FAQ’s) For Server
What are the key skills required to be a successful Server?
The key skills required to be a successful Server include providing excellent customer service, taking and processing orders accurately, upselling menu items, handling food and beverages safely, and maintaining a clean and organized work area.
What is the average salary for a Server?
According to the Bureau of Labor Statistics, the median annual salary for Servers in the United States was \$27,410 in May 2021. However, salaries can vary widely depending on factors such as experience, location, and the type of establishment.
What are the career advancement opportunities for Servers?
With experience and additional training, Servers can advance to roles such as Bartender, Restaurant Manager, or General Manager. Some Servers may also choose to pursue a career in hospitality management or culinary arts.
What are the common challenges faced by Servers?
Common challenges faced by Servers include dealing with difficult customers, working long hours, and being on their feet for extended periods of time. Servers may also experience stress during busy shifts or when dealing with large groups.
What advice would you give to someone who wants to become a Server?
To become a successful Server, it is important to be friendly, outgoing, and have a strong work ethic. It is also helpful to have some experience in the food and beverage industry. Additionally, it is important to be able to work well in a team environment and be able to handle stress.
What are the different types of Server positions?
There are different types of Server positions, such as: Fine Dining Server, Casual Dining Server, Bar Server, and Room Service Server. Each type of Server position has its own unique set of responsibilities and requirements.
How can I improve my skills as a Server?
To improve your skills as a Server, you can practice providing excellent customer service, take courses or workshops on food and beverage service, and get feedback from your manager and colleagues.