Are you a seasoned Service Station Manager seeking a new career path? Discover our professionally built Service Station Manager Resume Template. This time-saving tool provides a solid foundation for your job search. Simply click “Edit Resume” to customize it with your unique experiences and achievements. Customize fonts and colors to match your personal style and increase your chances of landing your dream job. Explore more Resume Templates for additional options.

Harvey Butler
Service Station Manager
Summary
Highly accomplished Service Station Manager with 5+ years of experience in the petroleum industry. Adept at managing all aspects of a service station, including fuel sales, inventory management, customer service, and staff supervision. Proven ability to increase sales, reduce costs, and improve customer satisfaction. Looking to leverage my skills and experience to further advance my career in the fuel retail industry.
Education
Bachelor’s Degree in Business Administration
March 2015
Skills
- Fuel Analysis
- Customer Service
- Sales and Marketing
- Inventory Management
- Staff Supervision
- Health and Safety Compliance
Work Experience
Service Station Manager
- Established and maintained strong relationships with local businesses, resulting in increased referral traffic and higher sales.
- Trained and mentored junior staff, fostering their professional development and contributing to a high-performing team.
- Utilized advanced diagnostic tools and equipment to troubleshoot complex vehicle issues and perform repairs with precision.
- Adhered to all safety regulations and environmental standards, ensuring a safe and compliant work environment.
Service Station Manager
- Led a team of 10 service technicians to provide exceptional customer service and repair vehicles to the highest standards, consistently achieving a 95% customer satisfaction rating.
- Implemented a new inventory management system that streamlined ordering, reduced costs by 12%, and improved inventory accuracy by 20%.
- Developed and executed a marketing campaign that increased foot traffic by 25% and generated a 15% increase in sales.
- Managed all financial aspects of the station, including budgeting, forecasting, and expense control, reducing operating costs by 8%.
Accomplishments
- Diagnosed and resolved a complex fuel system issue, reducing downtime by 20%
- Increased fuel sales by 15% through implementing a targeted marketing campaign
- Reduced operating costs by 10% by optimizing inventory management and energy usage
- Trained and mentored a team of 10 employees, resulting in improved customer satisfaction and increased productivity
- Implemented a digital loyalty program that increased customer retention by 12%
Awards
- National Association of Convenience Stores (NACS) Excellence in Customer Service Award
- Petroleum Equipment Institute (PEI) Outstanding Service Station Manager of the Year (Regional)
- American Petroleum Institute (API) Safety Excellence Award (Silver Tier)
- Service Station Management Association (SSMA) Certified Service Station Manager
Certificates
- Petroleum Marketer Certified Professional (PMCP)
- Certified Automotive Service Excellence (ASE)
- OSHA 30Hour General Industry Safety Training
- First Aid and CPR Certification
Career Expert Tips:
- Select the ideal resume template to showcase your professional experience effectively.
- Master the art of resume writing to highlight your unique qualifications and achievements.
- Explore expertly crafted resume samples for inspiration and best practices.
- Build your best resume for free this new year with ResumeGemini. Enjoy exclusive discounts on ATS optimized resume templates.
How To Write Resume For Service Station Manager
- Quantify your accomplishments whenever possible. For example, instead of saying “Managed a team of employees”, say “Managed a team of 10 employees, resulting in a 15% increase in productivity.”
- Use action verbs to describe your skills and experience. For example, instead of saying “Responsible for customer service”, say “Provided excellent customer service, resulting in a 95% customer satisfaction rating.”
- Tailor your resume to each job you apply for. Be sure to highlight the skills and experience that are most relevant to the position.
- Proofread your resume carefully before submitting it. Make sure there are no errors in grammar or spelling.
Essential Experience Highlights for a Strong Service Station Manager Resume
- Managed all aspects of a service station, including fuel sales, inventory management, customer service, and staff supervision.
- Diagnosed and resolved complex fuel system issues, reducing downtime by 20%.
- Increased fuel sales by 15% through implementing a targeted marketing campaign.
- Reduced operating costs by 10% by optimizing inventory management and energy usage.
- Trained and mentored a team of 10 employees, resulting in improved customer satisfaction and increased productivity.
- Implemented a digital loyalty program that increased customer retention by 12%.
Frequently Asked Questions (FAQ’s) For Service Station Manager
What are the key responsibilities of a Service Station Manager?
The key responsibilities of a Service Station Manager include managing fuel sales, inventory, customer service, and staff. They are also responsible for ensuring that the station is clean and safe.
What are the qualifications for a Service Station Manager?
The qualifications for a Service Station Manager typically include a high school diploma or equivalent and 2-3 years of experience in the fuel retail industry. Some positions may also require a college degree in business administration or a related field.
What are the career prospects for a Service Station Manager?
The career prospects for a Service Station Manager are generally good. With experience, they can move up to management positions such as District Manager or Regional Manager.
What are the challenges of being a Service Station Manager?
The challenges of being a Service Station Manager include dealing with difficult customers, managing staff, and ensuring the station is profitable.
What are the rewards of being a Service Station Manager?
The rewards of being a Service Station Manager include the opportunity to manage a team of people, help customers, and make a difference in the community.
What are the skills necessary to be a successful Service Station Manager?
The skills necessary to be a successful Service Station Manager include leadership, communication, customer service, and problem-solving.
What is the salary range for a Service Station Manager?
The salary range for a Service Station Manager can vary depending on experience, location, and company size. However, the average salary for a Service Station Manager is around $50,000 per year.
What are the benefits of being a Service Station Manager?
The benefits of being a Service Station Manager can include health insurance, paid time off, and a retirement plan.