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Don Harrison
Student Services Director
Summary
Highly accomplished Student Services Director with over 10 years of experience in developing and implementing comprehensive student support programs. Proven ability to increase student retention rates, enhance student satisfaction, and create a safe and supportive campus environment. Skilled in student records management, academic advising, student conduct management, crisis intervention, student judicial affairs, and FERPA compliance.
Education
Master’s degree in Higher Education or a related field
July 2015
Skills
- Student Records Management
- Academic Advising
- Student Conduct Management
- Crisis Intervention
- Student Judicial Affairs
- FERPA Compliance
Work Experience
Student Services Director
- Developed and implemented a new case management system, streamlining processes and reducing staff workload by 25%.
- Established partnerships with local community organizations to provide students with access to resources and support services.
- Developed and implemented a crisis response plan, ensuring a coordinated and effective response to student emergencies.
- Led a team of professionals to develop and implement a new student conduct code, promoting a safe and respectful campus environment.
Student Services Director
- Developed a comprehensive student support program that increased student retention rates by 15%.
- Established a mentoring program pairing students with industry professionals, resulting in 90% of mentored students securing internships.
- Oversaw the creation and implementation of a new student orientation program, leading to a 30% increase in student satisfaction.
- Managed a team of 20 student services staff, providing supervision, training, and performance management.
Accomplishments
- # Increased student enrollment by 15% by developing and implementing a comprehensive recruitment strategy.
- # Improved student retention rates by 10% through targeted outreach programs and academic support initiatives.
- # Streamlined student services operations by implementing a new case management system, resulting in a 20% reduction in processing time.
- # Enhanced student engagement by creating a vibrant campus community through partnerships with local organizations and student clubs.
- # Facilitated the development and implementation of diversity and inclusion initiatives, promoting a more equitable and welcoming campus environment.
Awards
- National Student Services Director of the Year
- Regional Excellence in Student Services Award
- StateLevel Student Services Leadership Award
- UniversityWide Student Services Innovation Award
Certificates
- Certified Student Services Administrator (CSSA)
- National Association of Student Personnel Administrators (NASPA) Member
- Association for Student Conduct Administration (ASCA) Member
- Title IX Coordinator Training
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How To Write Resume For Student Services Director
- Highlight your experience in developing and implementing comprehensive student support programs
- Quantify your accomplishments using specific metrics to demonstrate the impact of your work
- Tailor your resume to each job description, highlighting the skills and experience that are most relevant to the position
- Proofread your resume carefully for any errors in grammar or spelling
- Consider getting feedback from a career counselor or other professional to improve your resume
Essential Experience Highlights for a Strong Student Services Director Resume
- Develop and implement comprehensive student support programs that address the needs of a diverse student population
- Oversee the creation and implementation of new student orientation programs to enhance student transition and success
- Manage a team of student services staff, providing supervision, training, and performance management
- Develop and implement policies and procedures to ensure compliance with FERPA and other relevant regulations
- Collaborate with faculty, staff, and community partners to provide students with access to resources and support services
- Develop and implement crisis response plans to ensure a coordinated and effective response to student emergencies
- Lead a team of professionals to develop and implement a new student conduct code, promoting a safe and respectful campus environment
Frequently Asked Questions (FAQ’s) For Student Services Director
What are the key responsibilities of a Student Services Director?
The key responsibilities of a Student Services Director include developing and implementing comprehensive student support programs, overseeing the creation and implementation of new student orientation programs, managing a team of student services staff, developing and implementing policies and procedures to ensure compliance with FERPA and other relevant regulations, collaborating with faculty, staff, and community partners to provide students with access to resources and support services, developing and implementing crisis response plans to ensure a coordinated and effective response to student emergencies, and leading a team of professionals to develop and implement a new student conduct code, promoting a safe and respectful campus environment.
What are the qualifications for a Student Services Director?
The qualifications for a Student Services Director typically include a master’s degree in Higher Education or a related field, as well as several years of experience in student services or a related field.
What are the skills required for a Student Services Director?
The skills required for a Student Services Director typically include strong leadership and management skills, excellent communication and interpersonal skills, the ability to develop and implement effective student support programs, and a deep understanding of student development and higher education.
What is the salary range for a Student Services Director?
The salary range for a Student Services Director can vary depending on experience, location, and the size of the institution.
What is the job outlook for Student Services Directors?
The job outlook for Student Services Directors is expected to be good over the next few years.
What are the career advancement opportunities for Student Services Directors?
Career advancement opportunities for Student Services Directors can include moving to a larger institution, taking on additional responsibilities, or becoming a Vice President or Dean of Student Affairs.