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Ernest Green
Switch Technician
Summary
Highly skilled and experienced Switch Technician with a proven track record of success in installing, configuring, and maintaining Ethernet switches, routers, and firewalls. In-depth knowledge of Cisco IOS and NX-OS configuration, VLAN management, and troubleshooting, Spanning-Tree Protocol (STP) and Rapid Spanning-Tree Protocol (RSTP), port security, and access control lists (ACLs). Expertise in network troubleshooting tools, switch fabric and interconnect technologies. Excellent communication and teamwork skills with a strong work ethic and commitment to providing exceptional customer service.
Education
Bachelor’s Degree in Computer Science or a related field
August 2015
Skills
- Cisco IOS and NX-OS Configuration
- VLAN Management and Troubleshooting
- Spanning-Tree Protocol (STP) and Rapid Spanning-Tree Protocol (RSTP)
- Port Security and Access Control Lists (ACLs)
- Network Troubleshooting Tools (e.g., Wireshark, Ping, Traceroute)
- Switch Fabric and Interconnect Technologies (e.g., FCoE, FC-VI)
Work Experience
Switch Technician
- Performed switch firmware upgrades and software patches to ensure compatibility and stability.
- Documented switch configurations and network topology for maintenance and troubleshooting purposes.
- Collaborated with network administrators and other IT professionals to ensure seamless network operations.
- Provided technical support to users regarding switch connectivity and configuration issues.
Switch Technician
- Installed, configured, and maintained Ethernet switches, routers, and firewalls to ensure reliable network connectivity.
- Troubleshooted and resolved network issues related to switch configuration, cabling, and connectivity.
- Managed and optimized switch performance, including port configuration, VLAN tagging, and traffic shaping.
- Implemented security measures on switches to prevent unauthorized access and protect network integrity.
Accomplishments
- Successfully replaced over 100 network switches with zero downtime to ensure seamless network connectivity.
- Diagnosed and resolved critical network issues by utilizing advanced network monitoring tools, reducing mean time to repair by 30%.
- Implemented network security measures to strengthen network protection and comply with industry regulations.
- Collaborated with network engineers to design and implement costeffective network solutions.
- Successfully migrated network infrastructure to a new platform, reducing maintenance costs by 15%.
Awards
- Cisco Certified Network Associate (CCNA) certification
- Received recognition for exceptional troubleshooting skills, reducing network outages by 20%.
- Consistently exceeded performance targets by maintaining network uptime above 99.9%.
- Recognized for ability to work independently and manage multiple projects simultaneously.
Certificates
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Network Professional (CCNP)
- CompTIA Network+ Certification
- Juniper Networks Certified Associate (JNCIA)
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How To Write Resume For Switch Technician
- Highlight your technical skills and certifications: Emphasize your proficiency in Cisco IOS and NX-OS configuration, VLAN management, and troubleshooting. Include any relevant certifications, such as CCNA or JNCIA, to demonstrate your expertise.
- Showcase your troubleshooting abilities: Provide specific examples of complex network issues you have resolved, highlighting your analytical and problem-solving skills.
- Quantify your accomplishments: Use numbers and metrics to demonstrate the impact of your work. For instance, mention the number of switches you have configured or the percentage of network uptime you have achieved.
- Tailor your resume to each job description: Carefully review the job description and tailor your resume to match the specific requirements. Highlight the skills and experience that are most relevant to the role.
Essential Experience Highlights for a Strong Switch Technician Resume
- Installed, configured, and maintained Ethernet switches, routers, and firewalls to ensure reliable network connectivity.
- Troubleshooted and resolved network issues related to switch configuration, cabling, and connectivity.
- Managed and optimized switch performance, including port configuration, VLAN tagging, and traffic shaping.
- Implemented security measures on switches to prevent unauthorized access and protect network integrity.
- Performed switch firmware upgrades and software patches to ensure compatibility and stability.
- Documented switch configurations and network topology for maintenance and troubleshooting purposes.
Frequently Asked Questions (FAQ’s) For Switch Technician
What are the key skills required for a Switch Technician?
The key skills required for a Switch Technician include Cisco IOS and NX-OS configuration, VLAN management and troubleshooting, Spanning-Tree Protocol (STP) and Rapid Spanning-Tree Protocol (RSTP), port security and access control lists (ACLs), network troubleshooting tools, and switch fabric and interconnect technologies.
What are the responsibilities of a Switch Technician?
The responsibilities of a Switch Technician include installing, configuring, and maintaining Ethernet switches, routers, and firewalls, troubleshooting and resolving network issues, managing and optimizing switch performance, implementing security measures on switches, performing switch firmware upgrades and software patches, and documenting switch configurations and network topology.
What is the career path for a Switch Technician?
The career path for a Switch Technician can lead to roles such as Network Engineer, Network Administrator, or IT Manager. With additional experience and certifications, Switch Technicians can also specialize in areas such as network security or cloud computing.
What are the educational requirements for a Switch Technician?
The educational requirements for a Switch Technician typically include a Bachelor’s Degree in Computer Science or a related field. Some employers may also consider candidates with an Associate’s Degree or equivalent experience.
What certifications are beneficial for a Switch Technician?
Beneficial certifications for a Switch Technician include Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), and Juniper Networks Certified Associate (JNCIA).
What is the salary range for a Switch Technician?
The salary range for a Switch Technician can vary depending on experience, location, and employer. According to Glassdoor, the average salary for a Switch Technician in the United States is around $75,000 per year.