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Danny Edwards
Technical Writer (Consultant)
Summary
Highly skilled and experienced Technical Writer (Consultant) with a proven track record of developing and delivering comprehensive technical documentation suites for complex software applications and systems. Expertise in documentation planning, content development, editing and proofreading, information architecture, and subject matter expertise (SME) acquisition. Proficient in industry-standard tools and best practices, such as DITA, XML, and MadCap Flare. Excellent communication and interpersonal skills, with a strong ability to collaborate with subject matter experts, engineering teams, and UX designers. Passionate about creating user-friendly and accessible documentation that enhances user experience and drives product adoption.
Education
Bachelor’s degree in Technical Writing or a related field
January 2019
Skills
- Technical Writing
- Documentation Planning
- Content Development
- Editing and Proofreading
- Information Architecture
- Subject Matter Expertise (SME)
Work Experience
Technical Writer (Consultant)
- Created and delivered technical training materials, including workshops, webinars, and online courses, to enhance user knowledge and adoption of products and services.
- Conducted usability testing and gathered feedback from users to improve the clarity, effectiveness, and accessibility of documentation.
- Managed documentation projects from inception to completion, meeting deadlines and ensuring quality standards are met.
- Provided technical writing consulting services to clients, advising on best practices, content strategy, and documentation management.
Technical Writer (Consultant)
- Developed and maintained comprehensive technical documentation suites for complex software applications and systems, including user manuals, installation guides, and online help systems.
- Conducted thorough technical research, gathering requirements from subject matter experts and collaborating with engineering teams to ensure accuracy and completeness of documentation.
- Utilized industrystandard tools and best practices, such as DITA, XML, and MadCap Flare, to create structured, modular, and reusable content.
- Collaborated with UX designers to optimize user experience and ensure documentation is accessible and easy to navigate.
Accomplishments
- Developed and implemented a technical writing style guide that streamlined documentation processes and improved consistency by 25%.
- Collaborated with engineering teams to analyze complex technical information and create userfriendly documentation that reduced support calls by 15%.
- Utilized structured authoring tools and agile writing techniques to deliver highquality technical documentation on time and within budget constraints.
- Trained and mentored junior technical writers, fostering their professional development and enhancing the teams overall writing capabilities.
- Developed online help systems and interactive tutorials that improved user engagement and reduced training time by 20%.
Awards
- Recognized with a Gold Medal in the Technical Writing Excellence Awards for creating user documentation that achieved industryleading user satisfaction.
- Received the Presidents Award for outstanding contributions to the development of technical writing standards and best practices.
- Honored with the Technical Writer of the Year award for exceptional writing skills and contributions to the field.
Certificates
- Certified Professional Technical Communicator (CPTC)
- Technical Communication Professional (TCP)
- Certified Technical Writer (CTW)
- Certified Content Professional (CCP)
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How To Write Resume For Technical Writer (Consultant)
- Highlight your expertise in technical writing and documentation planning
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Essential Experience Highlights for a Strong Technical Writer (Consultant) Resume
- Develop and maintain comprehensive technical documentation suites for software applications and systems
- Conduct thorough technical research, gather requirements, and collaborate with SMEs and engineering teams
- Utilize industry-standard tools and best practices to create structured, modular, and reusable content
- Collaborate with UX designers to optimize user experience and ensure documentation accessibility
- Create and deliver technical training materials, including workshops, webinars, and online courses
- Conduct usability testing and gather feedback from users to improve documentation clarity and effectiveness
- Manage documentation projects from inception to completion, meet deadlines, and ensure quality standards are met
Frequently Asked Questions (FAQ’s) For Technical Writer (Consultant)
What are the key skills required for a Technical Writer (Consultant)?
Key skills include technical writing, documentation planning, content development, editing and proofreading, information architecture, subject matter expertise, and proficiency in industry-standard tools and best practices.
What are the primary responsibilities of a Technical Writer (Consultant)?
Responsibilities include developing and maintaining technical documentation suites, conducting technical research, collaborating with SMEs and engineering teams, utilizing industry-standard tools, creating training materials, conducting usability testing, and managing documentation projects.
What is the career outlook for Technical Writers (Consultants)?
The career outlook is positive, with a growing demand for skilled technical writers who can create user-friendly and accessible documentation for complex software applications and systems.
What are the benefits of working as a Technical Writer (Consultant)?
Benefits include the opportunity to work on a variety of projects, collaborate with experts in different fields, and make a significant contribution to the success of software products and services.
How can I become a Technical Writer (Consultant)?
To become a Technical Writer (Consultant), you typically need a bachelor’s degree in technical writing or a related field, as well as experience in developing and delivering technical documentation.
What are the common challenges faced by Technical Writers (Consultants)?
Common challenges include gathering accurate and up-to-date information from SMEs, ensuring that documentation is clear and concise, and keeping pace with the latest industry trends and technologies.