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Cannon Wilson
Telecommunications Technician
Summary
Highly skilled and experienced Telecommunications Technician with 5+ years of expertise in installing, maintaining, and troubleshooting telecommunications networks. Proven ability to diagnose and resolve complex technical issues, configure and program telecommunications equipment, and manage multiple projects simultaneously. Committed to providing excellent customer service and adhering to industry standards and best practices.
Education
Associate Degree in Telecommunications Technology
May 2016
Skills
- Fiber Optic Cable Splicing
- Copper Cabling Installation
- CATV System Maintenance
- Network Troubleshooting
- Telecom Equipment Repair
- Telecommunication Infrastructure Design
Work Experience
Telecommunications Technician
- Documented all work performed, including detailed technical reports and diagrams.
- Provided excellent customer service, including resolving technical problems and answering questions.
- Managed multiple projects simultaneously, meeting strict deadlines and adhering to quality standards.
- Collaborated effectively with other technicians, engineers, and management personnel.
Telecommunications Technician
- Installed, repaired, and maintained telecommunications copper and fiber optic cables.
- Troubleshooted and resolved complex telecommunications network issues.
- Configured and programmed telecommunications equipment, including routers, switches, and modems.
- Commissioned new telecommunications circuits and upgraded existing ones.
Accomplishments
- Diagnosed and resolved complex network connectivity issues, restoring services to over 1,000 customers within a 24hour period.
- Implemented a new fiber optic network infrastructure, improving bandwidth and reliability for over 5,000 businesses.
- Troubleshot and repaired faulty copper lines, reducing downtime and improving network stability.
- Upgraded and maintained telecommunications equipment, ensuring network reliability and performance.
- Installed and configured VoIP systems, enabling businesses to communicate effectively and costefficiently.
Awards
- Recognized as a Top Performer for exceeding customer satisfaction goals by 15%.
- Awarded the Presidents Club Award for outstanding sales performance and customer service.
- Received the Telecommunications Technician of the Year award for exceptional technical skills and dedication.
- Recognized as a Certified Network Engineer by the Telecommunications Industry Association (TIA).
Certificates
- Certified Telecommunications Network Specialist (CTNS)
- Fiber Optic Cabling Professional (FOCP)
- Registered Communications Distribution Designer (RCDD)
- Certified Telecommunications Installer (CTI)
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Essential Experience Highlights for a Strong Telecommunications Technician Resume
- Installed, repaired, and maintained telecommunications copper and fiber optic cables.
- Troubleshooted and resolved complex telecommunications network issues.
- Configured and programmed telecommunications equipment, including routers, switches, and modems.
- Commissioned new telecommunications circuits and upgraded existing ones.
- Documented all work performed, including detailed technical reports and diagrams.
- Provided excellent customer service, including resolving technical problems and answering questions.
- Managed multiple projects simultaneously, meeting strict deadlines and adhering to quality standards.
Frequently Asked Questions (FAQ’s) For Telecommunications Technician
What are the qualifications for becoming a Telecommunications Technician?
Most Telecommunications Technicians have an associate degree in telecommunications technology or a related field. Some employers may also require certification from a recognized industry organization, such as the BICSI or CompTIA.
What are the job duties of a Telecommunications Technician?
Telecommunications Technicians install, maintain, and repair telecommunications networks. They may also troubleshoot and resolve technical issues, configure and program telecommunications equipment, and manage multiple projects.
What is the work environment of a Telecommunications Technician?
Telecommunications Technicians typically work in a variety of settings, including offices, telecommunications facilities, and outdoor work sites. They may also be required to work overtime or on weekends to meet deadlines or respond to emergencies.
What are the career prospects for Telecommunications Technicians?
The job outlook for Telecommunications Technicians is expected to be good over the next few years. The increasing demand for telecommunications services is expected to lead to increased job opportunities.
What are the earning potential for Telecommunications Technicians?
The median annual salary for Telecommunications Technicians is around $50,000. However, salaries can vary depending on experience, education, and location.
What are the benefits of working as a Telecommunications Technician?
Working as a Telecommunications Technician can offer a number of benefits, including job security, opportunities for advancement, and a competitive salary.