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Elizabeth Cox
Television Cable Service Sales Representative
Summary
An accomplished Television Cable Service Sales Representative with a proven track record of exceeding sales targets and achieving exceptional customer satisfaction. Possesses a deep understanding of the cable service industry and market trends. Skilled in providing exceptional customer service, negotiating and closing complex sales deals, and performing demonstrations of cable services and equipment. Proven ability to manage customer accounts and track sales progress using CRM systems. Highly motivated and results-oriented with a strong work ethic and commitment to delivering superior customer experiences.
Education
Bachelor’s degree
October 2016
Skills
- Customer Service
- Sales
- Product Knowledge
- Communication
- Negotiation
- Sales Forecasting
Work Experience
Television Cable Service Sales Representative
- Negotiated and closed complex sales deals with both residential and commercial customers.
- Performed demonstrations of cable services and equipment, educating customers on features and benefits.
- Utilized CRM systems to manage customer accounts and track sales progress.
- Maintained accurate records of sales activities, including customer interactions and product orders.
Television Cable Service Sales Representative
- Generated $X revenue through sales of television, internet, and phone services.
- Received consistent recognition for exceeding sales targets and customer satisfaction metrics.
- Developed a deep understanding of the cable service industry and market trends.
- Provided exceptional customer service, addressing queries and resolving issues promptly.
Accomplishments
- Developed and implemented a tailored sales strategy resulting in a 15% increase in customer acquisition for highvalue packages.
- Successfully negotiated exclusive partnerships with local businesses, resulting in the acquisition of over 500 new customers and increased revenue by 12%.
- Utilized advanced sales techniques to identify and nurture highpotential leads, leading to a 25% increase in qualified appointments.
- Successfully managed a portfolio of over 200 active accounts, providing personalized service and resolving customer inquiries promptly and efficiently.
- Leveraged product knowledge and industry insights to provide tailored solutions to customers, resulting in increased upselling and crossselling opportunities.
Awards
- Recipient of the Presidents Club Award for outstanding sales performance within the top 1% of all representatives, consistently exceeding sales targets by 20%.
- Recognized with the Customer Service Excellence Award for consistently receiving top ratings from clients and maintaining a high level of customer satisfaction.
- Awarded the Salesperson of the Month accolade multiple times for achieving exceptional sales results and exceeding expectations.
- Recognized for exceptional teamwork and collaboration, receiving the Team Player Award for consistently exceeding team goals and supporting colleagues.
Certificates
- Certified Cable Television Installer (CCTI)
- Society of Cable Telecommunications Engineers (SCTE)
- Customer Service Representative Certification (CSR-C)
- Salesforce Certified Administrator
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How To Write Resume For Television Cable Service Sales Representative
- Highlight your sales achievements and quantify your results whenever possible.
- Demonstrate your knowledge of the cable service industry and market trends.
- Emphasize your exceptional customer service skills and ability to build relationships.
- Showcase your negotiation and closing skills, and provide examples of complex deals you have successfully closed.
Essential Experience Highlights for a Strong Television Cable Service Sales Representative Resume
- Generated $X revenue through sales of television, internet, and phone services.
- Received consistent recognition for exceeding sales targets and customer satisfaction metrics.
- Developed a deep understanding of the cable service industry and market trends.
- Provided exceptional customer service, addressing queries and resolving issues promptly.
- Negotiated and closed complex sales deals with both residential and commercial customers.
- Performed demonstrations of cable services and equipment, educating customers on features and benefits.
- Utilized CRM systems to manage customer accounts and track sales progress.
Frequently Asked Questions (FAQ’s) For Television Cable Service Sales Representative
What are the key skills required for a Television Cable Service Sales Representative?
Key skills include customer service, sales, product knowledge, communication, negotiation, sales forecasting, and CRM proficiency.
What are the career prospects for a Television Cable Service Sales Representative?
With experience and strong performance, you can advance to roles such as Sales Manager, Account Manager, or Regional Sales Director.
What is the salary range for a Television Cable Service Sales Representative?
The salary range varies depending on experience, location, and company size, but it typically falls within the range of $40,000 to $70,000 per year.
What is the job outlook for a Television Cable Service Sales Representative?
The job outlook is expected to remain stable in the coming years due to the increasing demand for cable and internet services.
What are the challenges of being a Television Cable Service Sales Representative?
Challenges include meeting sales targets, handling customer complaints, and staying up-to-date with industry trends and technology.
What are the benefits of being a Television Cable Service Sales Representative?
Benefits include earning commission-based incentives, working in a dynamic and fast-paced environment, and having the opportunity to build strong customer relationships.