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Don Parker
Train Clerk
Summary
Highly motivated and results-oriented Train Clerk with 5+ years of experience in the railroad industry. Proven ability to maintain accurate records, supervise loading/unloading operations, and communicate effectively with train crews and railroad personnel. Seeking a challenging role where I can leverage my skills and contribute to the smooth and efficient operation of the railroad system.
Education
Associate’s Degree in Railway Operations
February 2016
Skills
- Train Dispatching
- Train Operations
- Railroad Regulations
- Customer Service
- Problem Solving
- Attention to Detail
Work Experience
Train Clerk
- Monitored train movements using various tracking systems, including GPS and radio communications.
- Identified and resolved operational issues, such as delays, equipment failures, and track obstructions.
- Conducted inspections of rail cars and locomotives to ensure safety and compliance with regulations.
- Collaborated with rail yard staff to plan and execute efficient yard operations.
Train Clerk
- Maintained accurate records of train movements, including train numbers, departure and arrival times, and cargo manifests.
- Supervised the loading and unloading of freight, ensuring proper handling and documentation.
- Prepared and processed train orders, including waybills, switch lists, and yard limits.
- Communicated with train crews, dispatchers, and other railroad personnel to coordinate train operations.
Accomplishments
- Successfully implemented a new train scheduling system, reducing dispatch times by 20% and improving overall punctuality.
- Collaborated with maintenance crews to optimize train inspections, resulting in a 15% reduction in unscheduled downtime.
- Effectively managed a team of 10 train clerks during peak season, ensuring smooth operations and minimizing disruptions to passenger travel.
- Developed and implemented a training program for new train clerks, enhancing knowledge and skills while reducing onboarding time.
- Introduced lean principles to streamline train preparation processes, resulting in a 10% increase in efficiency.
Awards
- Awarded Train Clerk of the Year for consistently maintaining an excellent track record of accuracy and efficiency in train operations.
- Recognized for exceptional customer service, consistently exceeding expectations in resolving passenger inquiries and handling complaints.
- Honored with the Safety Star award for adhering to all safety protocols and promoting a culture of vigilance within the train yard.
- Received the Operational Excellence award for consistently achieving and exceeding performance targets in train operations.
Certificates
- Certified Train Dispatcher (CTD)
- Certified Railroad Conductor (CRC)
- Certified Train Engineer (CTE)
- Certified Yardmaster (CYM)
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How To Write Resume For Train Clerk
- Highlight your experience in train dispatching and operations.
- Quantify your accomplishments whenever possible.
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- Proofread your resume carefully for errors.
Essential Experience Highlights for a Strong Train Clerk Resume
- Maintained accurate records of train movements, including train numbers, departure and arrival times, and cargo manifests.
- Supervised the loading and unloading of freight, ensuring proper handling and documentation.
- Prepared and processed train orders, including waybills, switch lists, and yard limits.
- Communicated with train crews, dispatchers, and other railroad personnel to coordinate train operations.
- Monitored train movements using various tracking systems, including GPS and radio communications.
- Identified and resolved operational issues, such as delays, equipment failures, and track obstructions.
- Conducted inspections of rail cars and locomotives to ensure safety and compliance with regulations.
Frequently Asked Questions (FAQ’s) For Train Clerk
What is the primary role of a Train Clerk?
The primary role of a Train Clerk is to maintain accurate records of train movements, supervise loading and unloading operations, and communicate effectively with train crews and railroad personnel to ensure the smooth and efficient operation of the railroad system.
What are the essential skills and qualifications for a Train Clerk?
Essential skills and qualifications for a Train Clerk include strong communication and interpersonal skills, attention to detail, problem-solving abilities, and a thorough understanding of train dispatching and operations.
What is the career path for a Train Clerk?
Train Clerks can advance their careers by taking on additional responsibilities, such as becoming a Train Dispatcher or a Yardmaster.
What is the salary range for a Train Clerk?
According to Salary.com, the median salary for a Train Clerk in the United States is $63,000.
What are the working conditions for a Train Clerk?
Train Clerks typically work in a fast-paced environment and may be required to work long hours, including nights and weekends.
What are the benefits of working as a Train Clerk?
Benefits of working as a Train Clerk include a competitive salary, health insurance, paid time off, and a pension.