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Clay Ward
Unit Clerk
Summary
Highly skilled and experienced Unit Clerk with over 5 years of experience in the healthcare industry. Proven ability to process patient registrations accurately and efficiently, verify insurance eligibility, manage a team of assistants, and implement process improvements to enhance patient care. Excellent customer service and communication skills, with a strong attention to detail and accuracy.
Education
Associate Degree in Health Information Technology
October 2015
Skills
- Patient Registration
- Insurance Verification
- Patient Scheduling
- Medical Records Management
- Patient Charting
- Appointment Scheduling
Work Experience
Unit Clerk
- Developed and maintained patient records, ensuring confidentiality and accuracy.
- Assisted physicians and nurses with patient care tasks, such as vitals, patient monitoring, and discharge instructions.
- Provided excellent customer service, resolving patient inquiries and addressing concerns promptly.
- Collaborated with other departments, such as Radiology and Pharmacy, to ensure smooth patient care transitions.
Unit Clerk
- Processed an average of 100 patient registrations daily, ensuring accurate and timely documentation.
- Verified patient insurance eligibility and processed payments, reducing billing errors by 30%.
- Managed a team of three assistants, providing guidance and training on unit clerk procedures.
- Implemented a new patient tracking system that streamlined patient flow and improved efficiency by 15%.
Accomplishments
- Implemented a new patient registration system, reducing wait times by 20%.
- Created and maintained an organized and efficient filing system, ensuring timely retrieval of patient records.
- Streamlined insurance verification processes, reducing errors by 15%.
- Identified and resolved billing discrepancies, resulting in a 10% increase in revenue collection.
- Led a team to develop a standardized discharge protocol, improving patient flow by 5%.
Awards
- Employee of the Month Award for consistently exceeding performance expectations.
- Received a Certificate of Excellence for outstanding customer service skills.
- Recognized for developing a training program for new unit clerks, improving onboarding efficiency.
- Honored for contributing to a team that implemented a new electronic health record system.
Certificates
- Certified Medical Office Assistant (CMA)
- Certified Unit Clerk (CUC)
- Certified Billing and Coding Specialist (CBCS)
- Registered Health Information Technician (RHIT)
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How To Write Resume For Unit Clerk
- Highlight your experience and skills in patient registration, insurance verification, and medical records management.
- Demonstrate your ability to work independently and as part of a team.
- Emphasize your customer service skills and ability to handle confidential information.
- Quantify your accomplishments whenever possible, using specific metrics to demonstrate your impact.
Essential Experience Highlights for a Strong Unit Clerk Resume
- Process patient registrations, ensuring accurate and timely documentation
- Verify patient insurance eligibility and process payments
- Manage a team of assistants, providing guidance and training
- Implement process improvements to streamline patient flow and improve efficiency
- Develop and maintain patient records, ensuring confidentiality and accuracy
- Assist physicians and nurses with patient care tasks
- Provide excellent customer service, resolving patient inquiries and addressing concerns
Frequently Asked Questions (FAQ’s) For Unit Clerk
What are the primary responsibilities of a Unit Clerk?
Unit Clerks are responsible for processing patient registrations, verifying insurance eligibility, managing patient records, and assisting with patient care tasks. They also provide excellent customer service and work as part of a team to ensure smooth patient care transitions.
What are the educational requirements for a Unit Clerk?
Most Unit Clerks have an associate degree in health information technology or a related field. Some employers may also accept candidates with a high school diploma or equivalent and relevant experience.
What are the key skills required for a Unit Clerk?
Unit Clerks should have strong organizational and time management skills, as well as excellent communication and interpersonal skills. They should also be proficient in computer applications and have a working knowledge of medical terminology.
What is the job outlook for Unit Clerks?
The job outlook for Unit Clerks is expected to be positive in the coming years, due to the increasing demand for healthcare services and the aging population.
What is the average salary for a Unit Clerk?
The average salary for a Unit Clerk varies depending on experience, location, and employer. According to the U.S. Bureau of Labor Statistics, the median annual salary for Medical Records and Health Information Technicians was $43,960 in May 2021.
What are the career advancement opportunities for Unit Clerks?
Unit Clerks with experience and additional education may advance to roles such as Medical Records Technician, Health Information Manager, or Practice Manager.