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Zander Kelly
Volunteer Services Manager
Summary
Seasoned Volunteer Services Manager with over a decade of experience in volunteer management, program development, and strategic planning. Proven ability to manage large-scale volunteer programs, increase volunteer recruitment and retention, and build strong community partnerships. Seeking a challenging role where I can leverage my skills to make a meaningful impact on the community.
Education
Bachelor’s Degree in Nonprofit Management
December 2016
Skills
- Volunteer Management
- Program Development
- Recruitment and Engagement
- Database Management
- Nonprofit Management
- Strategic Planning
Work Experience
Volunteer Services Manager
- Supervised a team of volunteer coordinators, providing guidance and support to ensure a cohesive and efficient volunteer operation.
- Developed and maintained a comprehensive volunteer database, tracking volunteer hours, skills, and interests to optimize volunteer placement.
- Created and implemented volunteer recognition programs to acknowledge and appreciate volunteer contributions, increasing volunteer morale and engagement.
- Conducted regular volunteer performance evaluations to assess progress and identify areas for improvement, fostering volunteer growth and development.
Volunteer Services Manager
- Managed a volunteer program with 250+ active volunteers, resulting in over 10,000 hours of service to the community.
- Developed and implemented a comprehensive volunteer training program, increasing volunteer satisfaction and retention by 20%.
- Created and executed marketing campaigns to attract new volunteers, increasing volunteer recruitment by 15%.
- Collaborated with community organizations to identify and address volunteer needs, fostering strategic partnerships and meeting community goals.
Accomplishments
- Developed and implemented a new volunteer management system that streamlined volunteer recruitment, training, and tracking, resulting in a 20% increase in volunteer engagement
- Established a partnership with a local university to create a volunteer internship program, providing valuable experience to students and strengthening the organizations volunteer base
- Led the implementation of a new volunteer recognition program, increasing volunteer satisfaction and retention by 15%
- Developed and delivered training programs to enhance the skills and knowledge of volunteers, resulting in improved volunteer performance and enhanced organizational outcomes
- Collaborated with other organizations to create a volunteer network that provided support and resources to local nonprofits
Awards
- Received the Volunteer Services Manager of the Year Award from the National Association of Volunteer Services Administrators (NAVSA)
- Recognized by the United Way for outstanding leadership in volunteer coordination during a major disaster response
- Honored with the Presidents Volunteer Service Award for exceptional commitment to volunteerism
- Received the Governors Service Award for distinguished contributions to the volunteer community
Certificates
- Certified Volunteer Administrator (CVA)
- American Red Cross Volunteer Management Certificate
- VolunteerNOW! Volunteer Leadership Certification
- Points of Light Foundation Volunteer Management Certificate
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How To Write Resume For Volunteer Services Manager
- Quantify your accomplishments with specific metrics.
- Highlight your skills in volunteer management, program development, and strategic planning.
- Showcase your experience in building strong community partnerships.
- Demonstrate your passion for volunteerism and community service.
- Include a strong call to action in your resume objective.
Essential Experience Highlights for a Strong Volunteer Services Manager Resume
- Managed a volunteer program with over 250 active volunteers, resulting in over 10,000 hours of service to the community.
- Developed and implemented a comprehensive volunteer training program, increasing volunteer satisfaction and retention by 20%.
- Created and executed marketing campaigns to attract new volunteers, increasing volunteer recruitment by 15%.
- Collaborated with community organizations to identify and address volunteer needs, fostering strategic partnerships and meeting community goals.
- Supervised a team of volunteer coordinators, providing guidance and support to ensure a cohesive and efficient volunteer operation.
- Developed and maintained a comprehensive volunteer database, tracking volunteer hours, skills, and interests to optimize volunteer placement.
- Created and implemented volunteer recognition programs to acknowledge and appreciate volunteer contributions, increasing volunteer morale and engagement.
Frequently Asked Questions (FAQ’s) For Volunteer Services Manager
What are the key responsibilities of a Volunteer Services Manager?
Volunteer Services Managers are responsible for planning, organizing, and directing volunteer programs. They recruit, train, and supervise volunteers, and develop and implement volunteer policies and procedures. They also work with community organizations to identify and address volunteer needs, and build partnerships to support volunteerism.
What skills are required to be a successful Volunteer Services Manager?
Successful Volunteer Services Managers have strong leadership and communication skills, as well as a deep understanding of volunteer management best practices. They are also passionate about volunteerism and community service, and have the ability to motivate and inspire others.
What are the career prospects for Volunteer Services Managers?
Volunteer Services Managers can advance to leadership positions within their organizations, or move into related fields such as nonprofit management or human resources. They can also work as consultants or trainers, providing guidance to organizations on how to develop and manage effective volunteer programs.
What is the salary range for Volunteer Services Managers?
The salary range for Volunteer Services Managers varies depending on experience, location, and organization size. According to Salary.com, the median annual salary for Volunteer Services Managers in the United States is $65,000.
What are the benefits of working as a Volunteer Services Manager?
Working as a Volunteer Services Manager is a rewarding career that allows you to make a positive impact on your community. Volunteer Services Managers have the opportunity to work with a diverse group of people, and to develop and implement programs that make a real difference in the lives of others.
What are the challenges of working as a Volunteer Services Manager?
Working as a Volunteer Services Manager can be challenging at times. Volunteer Services Managers often have to work long hours, and may have to deal with difficult volunteers or situations. However, the rewards of working as a Volunteer Services Manager are well worth the challenges.
What is the future of volunteerism?
The future of volunteerism is bright. As the world becomes more interconnected, people are increasingly looking for ways to make a difference in their communities and around the world. Volunteerism provides a unique opportunity for people to get involved and make a positive impact.