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Troy Perez
Wireless Cellular Technician
Summary
Highly skilled and experienced Wireless Cellular Technician with over 8 years of experience in the telecommunications industry. Proven ability to troubleshoot and resolve complex cellular network issues, install and maintain cellular towers, and repair cellular devices. Excellent customer service and communication skills.
Education
Bachelor’s degree in Telecommunications or a related field
September 2018
Skills
- Troubleshooting Cellular Networks
- Repairing Cellular Towers
- Installing Cellular Equipment
- Maintaining Cellular Infrastructure
- Customer Service
- Fiber Optic Installation
Work Experience
Wireless Cellular Technician
- Deployed over 50 small cell sites, extending cellular coverage to underserved areas.
- Monitored and analyzed cellular network performance, identifying potential issues and optimizing network efficiency.
- Collaborated with vendors and other technical teams to resolve complex cellular network problems.
- Developed and implemented cellular network testing procedures, ensuring compliance with industry standards.
Wireless Cellular Technician
- Successfully diagnosed and resolved over 100 cellular network issues, resulting in reduced downtime and improved customer satisfaction.
- Installed and maintained over 50 cellular towers, ensuring optimal signal coverage and network performance.
- Troubleshooted and repaired over 250 cellular devices, including smartphones, tablets, and modems.
- Configured and optimized over 100 cellular base stations, improving network capacity and speed.
Accomplishments
- Successfully implemented a custombuilt network monitoring system, resulting in a 25% reduction in network downtime and improved customer satisfaction
- Led a team to upgrade cellular towers to 5G technology, ensuring seamless connectivity and enhanced data speeds for over 100,000 customers
- Developed and executed a comprehensive training program for new technicians, significantly reducing time to proficiency and improving overall technical competency
- Successfully resolved a persistent network issue impacting an entire region, restoring connectivity to over 500 businesses and households within 24 hours
- Implemented a new inventory management system, streamlining the ordering and tracking of cellular parts, reducing costs by 15%
Awards
- Awarded Technician of the Year by the National Association of Wireless Cellular Technicians (NAWCT)
- Received Excellence in Wireless Repair award from the International Association of Wireless Telecommunications Professionals (IAWTP)
- Recognized with Outstanding Technical Achievement award by the company for consistently exceeding performance expectations in troubleshooting and resolving complex cellular issues
Certificates
- Certified Wireless Network Engineer (CWNE)
- Certified Cellular Tower Technician (CTT)
- RF Exposure Compliance
- Network+, CompTIA
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Essential Experience Highlights for a Strong Wireless Cellular Technician Resume
- Troubleshoot and resolve cellular network issues
- Install and maintain cellular towers
- Repair cellular devices
- Configure and optimize cellular base stations
- Deploy small cell sites
- Monitor and analyze cellular network performance
- Collaborate with vendors and other technical teams
Frequently Asked Questions (FAQ’s) For Wireless Cellular Technician
What is a Wireless Cellular Technician?
A Wireless Cellular Technician is responsible for installing, maintaining, and repairing cellular networks and devices.
What are the qualifications for becoming a Wireless Cellular Technician?
Most employers require a high school diploma or equivalent, as well as experience working with electronics.
What are the job duties of a Wireless Cellular Technician?
Wireless Cellular Technicians typically perform the following tasks: troubleshoot and resolve cellular network issues, install and maintain cellular towers, repair cellular devices, configure and optimize cellular base stations, and deploy small cell sites.
What is the average salary for a Wireless Cellular Technician?
The average salary for a Wireless Cellular Technician is $65,000 per year.
What is the job outlook for Wireless Cellular Technicians?
The job outlook for Wireless Cellular Technicians is expected to grow by 10% over the next ten years.
What are the benefits of being a Wireless Cellular Technician?
Benefits of being a Wireless Cellular Technician include: competitive salary, job security, and the opportunity to work with cutting-edge technology.