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Jacob Hawkins
Workers Compensation Coordinator
Summary
Highly skilled and experienced Workers’ Compensation Coordinator with a proven track record of success in investigating, processing, and settling workers’ compensation claims. Proficient in all aspects of workers’ compensation laws and regulations, including claims management, medical billing, risk assessment, and negotiation. Strong communication and interpersonal skills, with the ability to effectively interact with claimants, medical providers, legal counsel, and other stakeholders. A highly motivated and results-oriented individual with a strong work ethic and a commitment to providing excellent customer service.
Education
Bachelor’s degree or an Associate’s degree
February 2018
Skills
- Workers’ Compensation Law
- Medical Billing
- Claims Processing
- Compliance Management
- Risk Assessment
- Negotiation
Work Experience
Workers Compensation Coordinator
- Negotiated and settled claims with claimants and their representatives, resulting in significant cost savings for the company.
- Developed and implemented internal policies and procedures to improve claim handling efficiency and accuracy.
- Trained new hires on workers compensation laws, claim procedures, and best practices.
- Collaborated with human resources, legal counsel, and other departments to ensure a comprehensive approach to claims management.
Workers Compensation Coordinator
- Investigated and processed over 200 workers compensation claims annually, administering all aspects from initial reporting to settlement or denial.
- Managed complex claims involving multiple parties and medical providers, ensuring compliance with legal and regulatory requirements.
- Conducted indepth claim investigations, interviewing claimants, witnesses, and medical professionals to gather relevant information.
- Evaluated medical records and consulted with medical experts to determine the extent of injuries and establish appropriate treatment plans.
Accomplishments
- Successfully implemented a new case management system, streamlining the claim handling process by 25% and improving communication with injured workers.
- Established strong relationships with insurance carriers, attorneys, and medical providers, fostering collaboration and improving case outcomes.
- Developed and implemented a training program for supervisors and employees, enhancing their understanding of workers compensation protocols and reducing incident rates.
- Successfully negotiated settlements with claimants, reducing legal expenses and resolving disputes amicably.
- Established a dedicated team for complex claims, improving communication, coordinating care, and expediting case resolution.
Awards
- Recognized with the Excellence in Workers Compensation Claims Management Award for superior handling of complex workers compensation cases, resulting in reduced costs and improved outcomes.
- Honored with the National Workers Compensation Professional of the Year Award for outstanding contributions to the field through innovative practices and advocacy.
- Received the Safety Management Excellence Award for proactive implementation of safety programs that reduced workplace injuries by 30%.
- Recognized with the Quality Claims Management Award for consistently maintaining high standards in claims handling, exceeding industry benchmarks.
Certificates
- Certified Workers’ Compensation Professional (CWCP)
- Certified Insurance Counselor (CIC)
- Certified Safety Professional (CSP)
- Certified Risk Manager (CRM)
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How To Write Resume For Workers Compensation Coordinator
- Highlight your experience in workers’ compensation law and claims processing.
- Demonstrate your ability to negotiate and settle claims effectively.
- Showcase your knowledge of medical billing and risk assessment.
- Emphasize your strong communication and interpersonal skills.
- Quantify your accomplishments whenever possible to demonstrate your impact.
Essential Experience Highlights for a Strong Workers Compensation Coordinator Resume
- Investigate and process workers’ compensation claims, including gathering information, interviewing witnesses, and conducting medical reviews.
- Evaluate the extent of injuries and determine appropriate treatment plans in consultation with medical professionals.
- Negotiate and settle claims with claimants and their representatives, ensuring compliance with legal and regulatory requirements.
- Develop and implement internal policies and procedures to improve claim handling efficiency and accuracy.
- Train new hires on workers’ compensation laws, claim procedures, and best practices.
- Collaborate with human resources, legal counsel, and other departments to ensure a comprehensive approach to claims management.
Frequently Asked Questions (FAQ’s) For Workers Compensation Coordinator
What are the key responsibilities of a Workers’ Compensation Coordinator?
The key responsibilities of a Workers’ Compensation Coordinator include investigating and processing claims, evaluating injuries, negotiating settlements, developing internal policies, training new hires, and collaborating with other departments.
What are the qualifications for a Workers’ Compensation Coordinator?
The qualifications for a Workers’ Compensation Coordinator typically include a bachelor’s or associate’s degree, experience in workers’ compensation law and claims processing, and strong communication and interpersonal skills.
What are the career prospects for a Workers’ Compensation Coordinator?
Workers’ Compensation Coordinators can advance to roles such as Claims Manager, Risk Manager, or Human Resources Manager.
What are the challenges faced by Workers’ Compensation Coordinators?
Workers’ Compensation Coordinators may face challenges such as dealing with complex claims, negotiating with claimants and their representatives, and staying up-to-date on changes in workers’ compensation laws and regulations.
What are the rewards of being a Workers’ Compensation Coordinator?
The rewards of being a Workers’ Compensation Coordinator include helping injured workers get the benefits they deserve, making a difference in people’s lives, and contributing to the success of their organization.