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Nero Parker
Workforce Services Representative
Summary
Highly skilled Workforce Services Representative with 5+ years of experience in developing and implementing training programs, providing comprehensive onboarding and development support to new hires, and collaborating with employers to assess their hiring needs and conduct effective recruitment campaigns. Proven ability to manage a team of recruiters and develop hiring strategies that increase candidate diversity and reduce time-to-fill. Possesses a strong understanding of labor market data and industry trends to inform workforce planning and talent acquisition strategies.
Education
Bachelor’s Degree in Human Resources or a related field
August 2017
Skills
- Applicant Tracking Systems (ATS)
- Career Counseling and Guidance
- Case Management
- Customer Relationship Management (CRM)
- Diversity and Inclusion
- Employment Law
Work Experience
Workforce Services Representative
- Managed a team of recruiters and developed hiring strategies that increased candidate diversity by 20% and reduced timetofill by 10%.
- Established partnerships with educational institutions to promote workforce development programs and recruit top talent.
- Provided career counseling and job search assistance to individuals seeking employment, helping them identify opportunities and develop jobhunting skills.
- Analyzed labor market data and industry trends to inform workforce planning and talent acquisition strategies.
Workforce Services Representative
- Developed and implemented training programs to enhance employee skills and workforce productivity, resulting in a 15% increase in employee retention.
- Evaluated workforce needs and identified skills gaps, leading to the creation of targeted training initiatives that upskilled employees and improved organizational performance.
- Provided comprehensive onboarding and development support to new hires, ensuring a smooth transition and rapid integration into the workforce.
- Collaborated with employers to assess their hiring needs, develop job descriptions, and conduct effective recruitment campaigns that attracted qualified candidates.
Accomplishments
- Developed and implemented a job training program that assisted over 100 unemployed individuals in securing employment
- Established partnerships with local businesses and organizations to provide job placement opportunities for program participants
- Successfully resolved over 500 unemployment insurance claims, ensuring timely payment of benefits to eligible individuals
- Facilitated over 100 workshops on job search strategies, resume writing, and interview skills
- Implemented a customer service feedback system that resulted in a 20% increase in client satisfaction ratings
Awards
- Workforce Services Representative of the Year, awarded by the National Workforce Association
- Recipient of the Workforce Services Excellence Award from the state of California
- Recognized by the Department of Labor for outstanding contributions to the workforce development field
- Received the National Workforce Innovation Award for developing a groundbreaking job search assistance tool
Certificates
- Certified Career Counselor (CCC)
- Certified Disability Management Specialist (CDMS)
- Certified Human Resources Professional (CHRP)
- Certified Personnel Consultant (CPC)
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Essential Experience Highlights for a Strong Workforce Services Representative Resume
- Develop and implement training programs to enhance employee skills and workforce productivity.
- Evaluate workforce needs and identify skills gaps to create targeted training initiatives that upskill employees and improve organizational performance.
- Provide comprehensive onboarding and development support to new hires, ensuring a smooth transition and rapid integration into the workforce.
- Collaborate with employers to assess their hiring needs, develop job descriptions, and conduct effective recruitment campaigns that attract qualified candidates.
- Manage a team of recruiters and develop hiring strategies that increase candidate diversity and reduce time-to-fill.
- Establish partnerships with educational institutions to promote workforce development programs and recruit top talent.
- Provide career counseling and job search assistance to individuals seeking employment, helping them identify opportunities and develop job-hunting skills.
Frequently Asked Questions (FAQ’s) For Workforce Services Representative
What is the role of a Workforce Services Representative?
Workforce Services Representatives provide a range of services to employers and job seekers, including recruitment, training, and job placement. They work with employers to identify their hiring needs and develop strategies to attract qualified candidates. They also provide job seekers with career counseling, job search assistance, and training programs to help them find and secure employment.
What are the key skills and qualifications for a Workforce Services Representative?
The key skills and qualifications for a Workforce Services Representative include strong communication and interpersonal skills, a deep understanding of the labor market, experience in recruitment and placement, and a commitment to helping others find employment.
What is the job outlook for Workforce Services Representatives?
The job outlook for Workforce Services Representatives is expected to grow faster than average in the coming years. This growth is driven by the increasing demand for skilled workers and the need for organizations to find innovative ways to attract and retain talent.
What are the career advancement opportunities for Workforce Services Representatives?
With experience, Workforce Services Representatives can advance to management positions, such as Workforce Services Manager or Director of Human Resources. They may also specialize in a particular area of workforce development, such as recruitment, training, or career counseling.
What is the average salary for a Workforce Services Representative?
The average salary for a Workforce Services Representative varies depending on experience, location, and employer. According to the U.S. Bureau of Labor Statistics, the median annual salary for Workforce Services Representatives was $56,310 in May 2021.
What are the benefits of working as a Workforce Services Representative?
The benefits of working as a Workforce Services Representative include the opportunity to make a positive impact on the lives of others, a flexible work schedule, and the chance to learn about different industries and career paths.