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Francis Sanders
Administrative Services Manager
Summary
A highly accomplished and results-oriented Administrative Services Manager with 10+ years of experience in managing administrative operations, optimizing workflows, and driving departmental performance. Proven expertise in implementing new software solutions, developing training programs, and fostering cross-functional collaboration to enhance organizational efficiency and productivity. Adept in contract administration, project management, and maintaining compliance with industry regulations and best practices.
Education
Bachelor’s of Business Administration
August 2017
Skills
- Administrative Support
- Office Management
- Budget Management
- Human Resource Management
- Contract Administration
- Project Management
Work Experience
Administrative Services Manager
- Managed all aspects of office operations, including budgeting, procurement, facility management, and vendor relationships.
- Established and implemented policies and procedures to ensure compliance with industry regulations and best practices.
- Developed and maintained a centralized document management system, improving accessibility, organization, and collaboration within the department.
- Facilitated communication between departments and external stakeholders, ensuring smooth coordination and seamless information flow.
Administrative Services Manager
- Managed a team of 10 administrative professionals, providing support and guidance to ensure optimal departmental performance.
- Implemented new software and workflows that streamlined administrative processes, resulting in a 20% increase in efficiency.
- Developed and executed training programs for administrative staff, improving their skills and knowledge to enhance overall departmental productivity.
- Partnered with other departments to identify and address administrative challenges, fostering crossfunctional collaboration and improving departmental synergy.
Accomplishments
- Challenged the outdated expense management system, implemented a digital solution, and automated 70% of expense approvals, saving over $100,000 annually
- Identified and negotiated with vendors to reduce administrative costs by 10%, while maintaining quality standards
- Redesigned and implemented a comprehensive onboarding program for new employees, improving employee retention rates by 25%
- Overhauled the performance management process, aligning it with organizational goals and improving employee engagement
- Developed and implemented a comprehensive contingency plan for administrative operations, ensuring business continuity during emergencies
Awards
- Received the Excellence in Administrative Services Award for streamlining administrative processes, resulting in a 20% increase in efficiency
- Recognized with the Employee of the Year Award for exceptional contributions in optimizing office space utilization, reducing real estate costs by 15%
- Won the Innovation Award for developing a new workflow automation system that streamlined document processing, improving turnaround times by 30%
- Received the Leadership Excellence Award for mentoring and developing a highperforming administrative team
Certificates
- Certified Administrative Manager (CAM)
- Certified Professional Secretary (CPS)
- Certified Human Resource Professional (CHRP)
- Certified Project Manager (PMP)
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How To Write Resume For Administrative Services Manager
- Highlight your expertise in administrative support, office management, and project coordination.
- Quantify your accomplishments with specific metrics and results, showcasing your impact on the organization.
- Use keywords relevant to the industry, such as contract administration, budget management, and vendor management.
- Proofread your resume carefully for any errors in grammar, spelling, or formatting.
Essential Experience Highlights for a Strong Administrative Services Manager Resume
- Managed and provided guidance to a team of 10 administrative professionals, ensuring optimal departmental performance and achieving a 20% increase in efficiency through the implementation of new software and workflows.
- Partnered with other departments to identify and resolve administrative challenges, promoting cross-functional collaboration, and establishing a synergistic work environment.
- Oversee all aspects of office operations, including budgeting, procurement, facility management and vendor relationships.
- Developed and maintained a centralized document management system, improving accessibility, organization, and collaboration within the department.
- Facilitated communication between departments and external stakeholders, ensuring smooth coordination and seamless information flow.
- Established and implemented policies and procedures to ensure compliance with industry regulations and adopted best practices.
- Developed and executed training programs for administrative staff, improving their skills and knowledge to enhance overall departmental productivity.
Frequently Asked Questions (FAQ’s) For Administrative Services Manager
What are the primary responsibilities of an Administrative Services Manager?
Administrative Services Managers oversee all administrative operations within an organization, including office management, budgeting, procurement, human resource management, and vendor relationships.
What skills are essential for an Administrative Services Manager?
Key skills for an Administrative Services Manager include administrative support, office management, budgeting, project management, contract administration, and human resource management.
What are the career prospects for an Administrative Services Manager?
Administrative Services Managers with experience and expertise can advance to roles such as Office Manager, Operations Manager, or even Chief Operating Officer.
How can I improve my resume for an Administrative Services Manager position?
Tailor your resume to each specific job description, highlight your relevant skills and experience, and use keywords that potential employers will be searching for.
What are the common challenges faced by Administrative Services Managers?
Administrative Services Managers often face challenges related to resource allocation, managing multiple projects simultaneously, and staying up-to-date with the latest technologies and best practices.
What is the expected salary range for an Administrative Services Manager?
The salary range for an Administrative Services Manager can vary depending on factors such as experience, location, and industry, typically ranging from $70,000 to $120,000 annually.
What are the key qualities of a successful Administrative Services Manager?
Successful Administrative Services Managers possess strong organizational and time management skills, excellent communication and interpersonal skills, and the ability to work independently and as part of a team.