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Eric Curtis
Head of Healthcare Services
Summary
Experienced and results-oriented healthcare executive with a proven track record of success in leading and managing healthcare services. Proven ability to develop and implement innovative strategies to improve access to care, reduce costs, and enhance patient outcomes. Expertise in healthcare management, strategic planning, operational leadership, financial management, regulatory compliance, and physician engagement. Committed to delivering high-quality, patient-centered care.
Education
Master of Healthcare Administration (MHA)
March 2015
Skills
- Healthcare Management
- Strategic Planning
- Operational Leadership
- Financial Management
- Regulatory Compliance
- Physician Engagement
Work Experience
Head of Healthcare Services
- Developed and implemented a data-driven approach to healthcare management, using analytics to identify areas for improvement and optimize resource allocation.
- Managed complex regulatory compliance requirements, ensuring adherence to HIPAA, CMS, and other industry standards.
- Oversaw the implementation of new healthcare technologies, including electronic health records and patient portals, to enhance efficiency and patient engagement.
- Established strong relationships with key healthcare providers, payers, and government agencies to advance healthcare initiatives and secure funding for programs.
Head of Healthcare Services
- Established and implemented a comprehensive framework for healthcare quality improvement, resulting in a 15% reduction in readmission rates.
- Developed and managed a team of highly skilled healthcare professionals, providing strategic direction and operational oversight to ensure delivery of exceptional patient care.
- Developed and implemented innovative telehealth programs, increasing access to care and improving patient satisfaction by 20%.
- Collaborated with external stakeholders, including physicians, hospitals, and community organizations, to enhance coordination of care and reduce duplication of services.
Accomplishments
- Led the development and implementation of a comprehensive telehealth program, resulting in a 30% increase in access to healthcare services for underserved communities.
- Negotiated a strategic partnership with a major pharmaceutical company to secure access to affordable medications for patients with chronic conditions.
- Reduced hospital readmission rates by 15% through the implementation of a datadriven care management program for highrisk patients.
- Developed and launched a pilot program for valuebased care, achieving significant cost savings while improving patient outcomes.
- Established a network of community health centers to provide integrated care services to vulnerable populations.
Awards
- Recognized with the National Healthcare Leadership Award for innovation in patientcentered care initiatives.
- Received the Healthcare Executive of the Year award from the American College of Healthcare Executives.
- Honored with the Community Health Advocate Award for contributions to improving population health outcomes.
Certificates
- Certified Healthcare Executive (CHE)
- Fellow of the American College of Healthcare Executives (FACHE)
- Certified Professional in Healthcare Quality (CPHQ)
- Registered Health Information Administrator (RHIA)
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How To Write Resume For Head of Healthcare Services
- Highlight your experience in healthcare management, strategic planning, and operational leadership.
- Quantify your accomplishments with specific metrics and data whenever possible.
- Demonstrate your understanding of the healthcare industry and the current challenges and opportunities.
- Tailor your resume to the specific job you are applying for and highlight the skills and experience that are most relevant.
- Proofread your resume carefully before submitting it to ensure that it is free of errors.
Essential Experience Highlights for a Strong Head of Healthcare Services Resume
- Develop and implement strategic plans to improve healthcare service delivery.
- Lead and manage a team of healthcare professionals to provide high-quality, cost-effective care.
- Oversee the financial performance of the healthcare service line and ensure compliance with all applicable regulations.
- Collaborate with physicians and other healthcare providers to develop and implement innovative care models.
- Build and maintain relationships with key stakeholders, including patients, families, and community partners.
- Stay abreast of the latest trends and developments in healthcare and implement evidence-based practices.
- Conduct performance evaluations and provide feedback to healthcare professionals to ensure continuous improvement.
Frequently Asked Questions (FAQ’s) For Head of Healthcare Services
What is the role of a head of healthcare services?
The head of healthcare services is responsible for the overall leadership and management of a healthcare organization’s healthcare services. This includes developing and implementing strategic plans, overseeing the financial performance of the healthcare service line, and ensuring compliance with all applicable regulations.
What are the qualifications for becoming a head of healthcare services?
The typical qualifications for becoming a head of healthcare services include a master’s degree in healthcare administration (MHA) or a related field, along with several years of experience in healthcare management.
What are the key skills and experience for a head of healthcare services?
The key skills and experience for a head of healthcare services include healthcare management, strategic planning, operational leadership, financial management, regulatory compliance, and physician engagement.
What are the challenges facing heads of healthcare services?
The challenges facing heads of healthcare services include the rising cost of healthcare, the increasing complexity of the healthcare system, and the need to improve the quality of care.
What are the trends in healthcare services?
The trends in healthcare services include the increasing use of technology, the shift to value-based care, and the growing focus on patient experience.
What are the opportunities for heads of healthcare services?
The opportunities for heads of healthcare services include the development of new healthcare delivery models, the expansion of telehealth services, and the growth of the healthcare industry.
What is the salary range for heads of healthcare services?
The salary range for heads of healthcare services varies depending on the size and location of the organization, as well as the experience and qualifications of the individual.
What is the job outlook for heads of healthcare services?
The job outlook for heads of healthcare services is expected to be good over the next decade.