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Ward Fox
Dental Office Manager
Summary
Highly qualified Dental Office Manager with 10+ years of experience managing dental offices, leading teams, and streamlining operations. Expertise in patient data management, dental insurance and billing, clinical operations management, team leadership and management, and office accounting and financial management. Proven track record of increasing efficiency, reducing costs, and improving patient satisfaction. Seeking a challenging role where I can leverage my skills to contribute to the success of a dental practice.
Education
Bachelor’s Degree in Dental Office Management
January 2017
Skills
- Scheduling and Appointment Management
- Patient Data Management
- Dental Insurance and Billing
- Clinical Operations Management
- Team Leadership and Management
- Office Accounting and Financial Management
Work Experience
Dental Office Manager
- Successfully implemented a new digital recordkeeping system, reducing paperwork by 20%.
- Established and maintained relationships with local dentists, resulting in increased referrals.
- Developed and delivered training programs for staff on various dental office management topics.
- Conducted regular performance reviews and provided feedback to staff to promote professional growth.
Dental Office Manager
- Managed a team of 10 dental assistants, ensuring the smooth operation of a 12chair dental office.
- Developed and implemented new policies and procedures to streamline patient flow and improve efficiency by 15%.
- Negotiated contracts with insurance providers, resulting in increased reimbursements of 7%.
- Created and managed a patient recall system, leading to a 10% increase in appointment bookings.
Accomplishments
- Reduced administrative costs by 15% through the implementation of a new practice management software, streamlining operations and improving efficiency.
- Developed and implemented a comprehensive employee training program, resulting in a 20% increase in staff productivity and improved patient outcomes.
- Negotiated favorable contracts with insurance providers, resulting in increased revenue and reduced overhead expenses for the practice.
- Successfully led the implementation of a digital patient charting system, enhancing patient record accuracy and accessibility by 30%.
- Developed and implemented a patient loyalty program, increasing patient retention rates by 10% and enhancing practice reputation.
Awards
- Received the Dental Office Manager of the Year award from the local Dental Society, recognizing exceptional leadership, operational excellence, and patient satisfaction.
- Awarded the Excellence in Patient Care recognition by the American Dental Association for outstanding efforts in promoting patient comfort and satisfaction.
- Recognized with the Innovation in Dental Practice award from the state Dental Board for pioneering a new patient outreach program that significantly increased patient acquisition.
- Honored with the Exceptional Team Leadership award by the Dental Practice Group for fostering a collaborative and highperforming team environment.
Certificates
- Dental Office Manager Certification (DOMC)
- Registered Dental Assistant (RDA)
- Certified Dental Practice Manager (CDPM)
- Certified Insurance Coding Specialist (CICS)
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How To Write Resume For Dental Office Manager
- Highlight your experience in managing dental offices and leading teams.
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Essential Experience Highlights for a Strong Dental Office Manager Resume
- Managed a team of 10 dental assistants, ensuring the smooth operation of a 12-chair dental office.
- Developed and implemented new policies and procedures to streamline patient flow and improve efficiency by 15%.
- Negotiated contracts with insurance providers, resulting in increased reimbursements of 7%.
- Created and managed a patient recall system, leading to a 10% increase in appointment bookings.
- Successfully implemented a new digital recordkeeping system, reducing paperwork by 20%.
- Established and maintained relationships with local dentists, resulting in increased referrals.
- Developed and delivered training programs for staff on various dental office management topics.
Frequently Asked Questions (FAQ’s) For Dental Office Manager
What are the key responsibilities of a Dental Office Manager?
The key responsibilities of a Dental Office Manager include managing the day-to-day operations of a dental office, including scheduling appointments, managing patient data, billing insurance, and overseeing staff. They also work closely with dentists to ensure that the office is running smoothly and efficiently.
What are the qualifications for becoming a Dental Office Manager?
Most Dental Office Managers have a bachelor’s degree in dental office management or a related field. They also typically have several years of experience working in a dental office setting.
What are the career prospects for Dental Office Managers?
Dental Office Managers can advance to positions such as Practice Manager or Office Administrator. They may also choose to open their own dental practice.
What are the challenges facing Dental Office Managers?
Dental Office Managers face a number of challenges, including managing the day-to-day operations of a busy office, dealing with insurance companies, and keeping up with the latest dental technology.
What are the rewards of being a Dental Office Manager?
Dental Office Managers enjoy a number of rewards, including the opportunity to make a difference in the lives of patients, working in a fast-paced and challenging environment, and earning a competitive salary.
What are the key skills for a Dental Office Manager?
The key skills for a Dental Office Manager include strong organizational and communication skills, the ability to manage multiple tasks simultaneously, and a working knowledge of dental insurance and billing.